Mourad Halim Received a SLU Spark


Congratulations Mourad Halim on the SLU Spark nomination. Mourad was nominated by Peggy Stelzerl for pursuing excellence.

"Mourad is receiving a "spark" from me today, because he resolved an IT "incident" within 30 minutes of my phone call to him.  This incident was already assigned to three other IT specialists who could not resolve the problem, which was affecting me and 17 of my colleagues.  After more than a month of frustration, I called Mourad - even though the case was not assigned to him.  He resolved this so quickly because he took the time to LISTEN to me.  His pursuit of excellence has made 18 people very happy today!  God Bless Mourad!"